Returns
Returns Policy
If you wish to return a book or parcel for whatever reason, please contact customer services within thirty days of receipt and they will advise you on how to return your books. Please ensure that book(s) are sent back unread, in the original packaging and your despatch note is included. Without this we will not be able to process your refund accordingly.
In the event that you receive a faulty book, simply contact customer services and they will send you a replacement straight away.
eBook Returns
As eBooks cannot be physically returned, it is our policy to not offer refunds on successful purchases. Please take care when ordering to ensure you have purchased the correct format and title before completing your transaction. If you have concerns about your purchase, please contact info@millsandboon.co.uk